Privacy policy

Introduction

At Zamoy, we value your privacy and are committed to protecting the information you share with us. This privacy policy explains how we collect, use, store, and safeguard your personal information when you use our website, platform, and related services.

By accessing or using Zamoy, you agree to the practices described in this policy.

Information we collect

Personal information

Information you provide directly when creating an account, contacting us, or subscribing to our services, including full name, email address, company name, billing information, and account credentials.

Usage information

We automatically collect certain information about how you interact with our platform, including device information, browser type, IP address, pages visited, session duration, and feature usage statistics.

Uploaded content

Files, folders, documents, and other content you upload, store, or share through our platform.

How we use your information

We use collected information to provide and maintain our services, create and manage user accounts, process payments and subscriptions, improve platform performance and features, respond to inquiries and support requests, monitor security and prevent unauthorized access, and comply with legal obligations.

File security and protection

Protecting your data is one of our highest priorities. We implement industry-standard security measures designed to safeguard your files and account information from unauthorized access, disclosure, alteration, or destruction.

Our security practices may include encrypted data transmission, secure cloud infrastructure, access controls and authentication measures, continuous monitoring and system updates, and regular security assessments.

While we strive to protect your information, no method of transmission or storage can be guaranteed to be completely secure.

Sharing of information

We do not sell your personal information.

We may share information with trusted third-party service providers who help us operate our platform, including cloud hosting providers, payment processors, analytics services, and customer support tools.

These providers are only permitted to use information as necessary to perform services on our behalf.

We may also disclose information when required by law or to protect our legal rights.

Cookies and tracking technologies

We use cookies and similar technologies to enhance user experience and improve our services.

Cookies may be used to remember user preferences, maintain login sessions, analyze website performance, and measure engagement and usage trends.

You can manage cookie preferences through your browser settings.

Data retention

We retain personal information and uploaded content for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

Your privacy rights

Depending on your location, you may have the right to access your personal information, correct inaccurate information, request deletion of your data, restrict or object to certain processing activities, receive a copy of your data, and withdraw consent where applicable.

To exercise any of these rights, please contact us using the information provided below.

Third-party services

Our platform may contain links to third-party websites, integrations, or services. We are not responsible for the privacy practices of those external services and encourage you to review their policies before sharing information.

Children's privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

International data transfers

Your information may be stored and processed in countries outside your place of residence. By using our services, you acknowledge that your information may be transferred and processed in jurisdictions with different data protection laws.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our services, legal requirements, or operational practices. Any updates will be posted on this page with a revised effective date.

Contact us

If you have any questions about this privacy policy or how your information is handled, please contact us.